Was unlucky enough to have an appointment on Thursday night when there was a train fault that caused the service from Newton to Marina bay to stop for an hour.
The part that rankles me the most is the repeated playing of the voice recording saying that the train will be delayed for 10 minutes. After more than 20 minutes and i still hear the same recording. Sheesh i can think of a few good reasons why that would be the case
1. People working for SMRT don't wear watches or maybe the station don't have a clock.... or maybe someone doesn't know how to tell the time...
2. SMRT so cheapskate that they only record the "10 mins" one, they should also record 20, 30, 40,50 mah....
But honestly they have PA system so why don't they USE it!! And then finally some "SMART" soul announces that the service would be delayed for ONE HOUR after making everyone stand around like idiots for 1/2 an hr!!!
As I was leaving the station I saw people queuing for a refund and I'll be damn if I let SMRT just earn my $ like that!! So I joined the queue and only after 5-10 minutes did another "SMART" soul announce that you can get a refund over the next 3 days!!! I wonder if the person really had a brain or did they start running out of $ to refund people....
Seriously, we are supposed to be a advanced and efficient nation with "world class service" so how come the whole process so cocked up??? Why no SOP for such a situation?? And hell, every year they report a profit, can't they use more of their profit to do some maintenance.
This morning, I read that there were bus services provided from Newton to Marina Bay.... then what about Orchard, Sommerset & Douby Ghaut?? The officers in the MRT could have made an announcement about it right? But I certainly didn't hear about any such thing!
I ended up having a sardined bus ride from Lucky Plaza to get to Bugis from an unimaginably crowded bus stop. The highlight of my trip was the bus uncle calling back to base and asking if the bus in front had broken down and describing the number of people at the bus stop as 200-300 (I think it was only a 100 at most) and some lady in the bus grousing over her hp, loudly proclaiming that her chicken and meat were gonna get spoilt!
Most ironically the train I took home today went out of service at AMK, they never even gave any cause as to why it went out of service. For me, I was definately not gonna stand around for 30 mins again like some idiot, not when I can take a bus home from AMK!
2 comments:
i was cursing n swearing dat thurs aso!!! tamade! SMRT emgerency plans realli sucks lo...they realli unprepared for this kind of things...and i tot is someone jump again, turn out is SHORT CIRCUIT!!!! and north bound trains ALWAYS delayed lo! when is LTA goin to FINE SMRT!?!?!??! F*** man!! they shld do something abt it!!!
ne ne!!! LTA should FINE SMRT!!!!!
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